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        Product Description
        •  It features comfortable padded shoulder straps and cushioned back protector.
        • A large internal volume is available to the player or coach with a simple single cavity inner and the stick is carried in an inbuilt sleeve to keep it away from the spine and clear of the wheels of a bike (if that is how you roll!).
        • It comes with a big front pocket suitable for sweaty or wet equipment due to its non-permeable incorporated bag.
        • The Genesis 5 comes in six different colours, it can be customised for bulk orders for clubs or schools. 
        • This Rucksack is a new product in the bag collection for 2022 and is not just suitable for hockey, but can be used for anything that takes your fancy.
        • Standard - £6.35 (Monday to Friday) Delivery within 3-5 working days.
        • International - £29.95 To over 120 countries, within 7 - 14 working days.
        • Europe - £29.95 Delivery within 7 - 14 working days.

        Please note: We cannot deliver on English public holidays or at specific times of day, unless otherwise stated.

        We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please make sure that the items are returned in their original packaging.

        To start a return, you can contact us at team@procricketdirect.com. If your return is accepted, Items sent back to us without first requesting a return will not be accepted. Return by post or courier within 14 days from the day your parcel arrives for a full refund via the original payment method. Or within 30 days, when we will refund you with an eVoucher to the value of your items.

        You can always contact us for any return question at team@prohockeydirect.com.

        Damages and issues

        Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

        Exceptions / non-returnable items

        Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.

        Unfortunately, we cannot accept returns on gift cards.


        The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


        We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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